Frequently Asked Questions

Apple Repair Store London – Frequently Asked Questions
Expert Apple Repair, Refurbished Apple Store & Advanced MacBook Repairs in London
Welcome to our FAQ location for Apple Mac Repairs London — London’s most trusted specialists for Apple Repair, MacBook Repair, Logic Board Repair, Component Level Repair, and premium Refurbished Apple Store services.
Known for being the friendliest and most helpful Apple repair specialists in London, the team provides repairs and services not normally available from a traditional Apple Store, including:
- Component-level repair
- Micro soldering
- Logic board repair
- Advanced Data Recovery from any device: Apple, PC, Windows, Flash, SSD or RAID
- Same-day battery replacement
- 2-hour MacBook screen replacement
- Malware & virus removal
- macOS troubleshooting
- Refurbished MacBook Pro sales – Refurbished MacBook Air sales
Frequently Asked Questions
What makes your Apple Repair Store different from an Apple Store?
Unlike a traditional Apple Store, Apple Mac Repairs London specialises in component-level repair, micro soldering, and logic board repair, allowing many Macs to be repaired instead of fully replacing expensive parts.
This often saves customers hundreds of pounds while preserving valuable data and extending the life of their MacBook or iMac.
The repair centre also provides advanced services such as:
- NAND chip recovery
- Liquid damage repair
- Data recovery
- Board-level diagnostics
- SSD recovery
- Firmware repair
These highly specialised repairs are not normally offered by Apple retail locations.
Do you offer same-day Apple Repair services?
Yes. Many repairs are completed the same day including:
- Same-day battery replacement
- MacBook screen replacement – less than 2 hours, seven day service
- Charging / USB-C / MagSafe port repair
- Keyboard repair
- iMac SSD upgrades
- macOS troubleshooting
Fast turnaround depends on parts availability and device model.
Can you really replace a MacBook screen in 2 hours?
Yes. Many MacBook Pro and MacBook Air screen replacements can be completed in less than 2 hours if the genuine Apple part is in stock.
Ours is one of the most requested same-day Apple Repair services in London.
Are your replacement screens genuine Apple ?
Of course. We source and supply only genuine Apple screens which are either new, used or refurbished.
We’ve had many satisfied customers who’ve had their MacBook screens replaced by us.
Will the replacement screen be fully Apple verified?
Of course. Our genuine Apple replacement screens are fully Apple verified for your full peace of mind.
We’ve had many satisfied customers who’ve had their MacBook screens replaced by us.
Will True Tone work after replacement?
Absolutely! True Tone is an Apple display feature that automatically adjusts your screen’s colour and brightness to suit the lighting around you, helping the display look more natural and comfortable on your eyes.
With our Replacement MacBook Screen service you can rest assured that this functionality will continued to be fully operational.
We’ve had many satisfied customers who’ve had their MacBook screens replaced by us.
Will the replacement screen be paired/calibrated ?
For sure it will – With our genuine Apple screens there will be no pairing or calibration issues.
We’ve helped many happy customers with genuine Apple screen replacements.
What is component level repair?
Component level repair means repairing individual damaged chips and circuits directly on the logic board rather than replacing the entire board.
This advanced repair method includes:
- Micro soldering
- Power rail diagnostics
- Capacitor replacement
- CPU and GPU troubleshooting
- USB-C circuit repair
- Charging circuit repair
We help Mac users save hundreds of pounds with our Logic Board repair service as it can dramatically reduce repair costs compared with a full board replacement.
Do you provide micro soldering repairs?
Yes. Apple Mac Repairs London specialises in professional micro soldering repairs for MacBooks and iMacs.
Micro soldering is commonly required for:
- Liquid-damaged Macs
- No power issues
- Short circuits
- USB-C charging failures
- Backlight faults
- Logic board corrosion
- Data recovery repairs
Can you repair MacBook logic boards?
Yes. Logic board repair is one of the company’s specialist services.
Rather than replacing the entire motherboard, technicians diagnose and repair faulty circuits directly on the board where possible.
Common logic board issues include:
- MacBook not turning on
- Random shutdowns
- No charging
- Fan spinning but no display
- Water damage
- Burnt components
- Startup failures
What is NAND data recovery?
Advanced NAND data recovery is a specialist process used to recover data from damaged SSD storage chips and failed logic boards.
This service may help recover important files from:
- Dead MacBooks
- Liquid-damaged Macs
- Corrupted SSDs
- Failed Apple Silicon storage
- Non-booting devices
These advanced recovery procedures are rarely available from standard Apple retail repair centres.
Do you remove malware and viruses from Macs?
Yes. The repair centre provides complete macOS troubleshooting, including:
- Malware removal
- Virus removal
- Spyware cleanup
- Slow Mac optimisation
- Startup issue repair
- Software troubleshooting
- macOS reinstallations
- Data backup assistance
Many customers mistakenly believe Macs cannot get viruses, but malware infections on macOS are increasingly common.
Do you repair water damaged MacBooks?
Yes. Liquid damage repair is one of the most common Apple Repair services offered.
The repair process may include:
- Ultrasonic cleaning
- Deep Cleaning Restoration
- Corrosion removal
- Logic board repair
- Micro soldering
- Data recovery from any device, Apple, SSD, Flash, RAID, PC, Windows
- Battery replacement
- Keyboard replacement
- Water Spill Damage Repairs
- Liquid Spill Damage Repairs
Fast action after liquid exposure can significantly improve repair success.
Do you sell refurbished MacBooks?
Yes. Apple Mac Repairs London is a highly trusted independent Refurbished Apple Store offering professionally tested and refurbished Apple laptops.
Popular options include:
- Refurbished MacBook Pro (M1, M2, M3, M4 & M5)
- Refurbished MacBook Air (M1, M2, M3, M4 & M5)
- Refurbished iMac (Intel / M series)
- Refurbished Intel Apple MacBook
Why buy a Refurbished MacBook Pro or MacBook Air?
Buying refurbished offers major savings compared with buying new while still providing excellent performance and reliability.
Benefits include:
- Absolutely Incredible savings compared to original RRP
- Fully tested by professional Apple technicians with over 30 years of experience
- Professional refurbishment performed by Apple experts
- iMac SSD upgrades available
- MacBook Battery health checks and replacement where necessary
- Excellent range of options available.
- Full 1-year warranty
Many refurbished Macs provide outstanding value for students, small businesses, creatives, and home users from across London and the UK
Do your refurbished Macs come with a warranty?
Yes, absolutely! Refurbished MacBook Pro and Refurbished MacBook Air models on offer at our Refurbished Mac Shop include a full 1-year warranty for peace of mind.
Can you repair and upgrade older Intel Macs?
Yes, in most cases. Apple Mac Upgrade services include:
- SSD upgrades
- RAM upgrades
- Battery replacement
- Screen Replacement
- macOS upgrades
- Thermal servicing
- Performance optimisation
Upgrading an older Mac can dramatically improve speed and extend its lifespan.
Do you offer free diagnostics?
Yes of course – at our Apple Repair Store have always offered a completely free diagnostic inspection which is hard to find in London.
We have found that most Apple Repair services offer free inspection only if you agree to their recommended repair.
Ours is always transparent and 100% free
Our highly experienced Apple Technicians assess the fault and provide an Apple repair quotation before any work begins.
Do you repair Apple Silicon Macs?
We are specialists in Apple Silicon Mac Repair. With us, Apple Repairs are available for:
- M1 MacBook Air
- M1 MacBook Pro
- M2 MacBook Air
- M2 MacBook Pro
- M3 MacBook Air
- M3 MacBook Pro
- M4 MacBook Air
- M4 MacBook Pro
- M5 MacBook Air
- M5 MacBook Pro
Including advanced logic board and data recovery work which is a service rarely found across London
Are you known for high quality customer service?
Yes. Apple Mac Repairs London are renowned for having built a strong reputation for being one of the friendliest, most approachable, and most helpful independent Apple Repair Stores in London.
Customers regularly visit us for honest and impartial Apple support, technical advice, fast diagnostics, and practical Apple repair solutions that are often unavailable elsewhere.
Where is your Apple Repair Store located?
If you are searching for Apple Repair Near Me or Apple Repair Store Near Me rest assured that Apple Mac Repairs London covers all areas across London via our workshop in the heart of London:
Crouch End, Hornsey, Haringey
London N8 9BE
Proudly service Mac users across London and the UK
If you have any further questions don’t hesitate to call Apple Mac Repairs London
How do I contact Apple Mac Repairs London?
Call: 020 7175 0701 anytime
Visit us : 81 Tottenham Lane, London N8 9BE
Send a message to our local Apple repair centre for a diagnostic inspection, to book your high quality Apple repair, reserve a refurbished MacBook, and all independent Mac Repair advice – We look forward to helping you.





